Tuesday, April 13, 2010

Things I learned today

Do NOT allow overenthusiastic transmission techs to remove and reconnect a COPB card in a RIM until the control bus has had a chance to discharge.  Or you will be going to find a new COPB card, nearest spare 20km away.

 

Having inserted the new COPB, I do NOT recommend resetting the NMQB 34Mbps stream decoder until the COPB has fully initialized.  This will result in the loss of the production DB in the RIM.

 

If you feel like being an enthusiast and doing steps 1 and 2, I really have to recommend you ensure the production DB is backed up first, as when you really, *really* need the core database to restore the RIM you have just comprehensively toasted…. The database file will be found to be corrupt, thus meaning you have *no* viable DB *anywhere* useful.

 

With about 400 customers offline, you may now offer a suitable penance up to the gods and recall an annoyed SME, who will in turn recall an even more annoyed systems admin, who will unearth yesterday’s DB archive, whilst all the while chewing your arse for placing yourself in such a position.

 

No, I didn’t do this, but I did get to watch.

 

I will consider that one an object lesson….

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