Tuesday, November 30, 2010

News of the morning

What do you reckon this bloke's future prospects are like?

About time this little rort was ended.

All I ever get on my flights is some family friendly movie.  :(

I don't know whether to be a bit outraged or to accept it as modern life.

Why is this not a surprise?  You might also have a look at the link in the article, after the 2nd paragraph.  That's hardly a surprise either.

I am *so* trying this.

http://englishrussia.com/index.php/2008/11/10/the-sausage-admin/

Monday, November 29, 2010

Got to love these night shifts.
 
Due to system faults, I have so far today:
 
  • Read the news online
  • Pretty much finished the internet
  • Read almost all of a Stephen King e-book (and a few more downloading via torrent too)
  • Cut 10m of 4mm ID CVT into approximately 1,250 pieces for making bow finger slings
  • Drunk coffee
  • Cleaned out my desk
 
And all at penalty rates, too!
 
80 minutes to go… I think I’ll do something productive and useful like update all the mail addresses in my iPhone…
 

Sunday, November 28, 2010

Freaking BRILLIANT new booze manufacturing tool!

Just bought one of these little beauties:  http://www.oztops.com.au/

Basically, you buy fruit juice without preservatives, add in half a capful of the yeast, screw on one of the caps (they have a little pressure relief diaphragm) and bugger off for a week.  After this, switch back to the normal bottle cap and refrigerate, then drink away.

Going to have a go at putting down some hard cider this afternoon.

My homebrew bloke (who is a fairly free spirit) reckons grape and apple work really well, orange goes a bit bitter, pear is OK, apricot and peach not too bad, grapefruit not recommended.  He also says it's entirely possible to ferment canned soup but the outcome, while *very* different, is not something he plans to repeat anytime soon.

Not bad for $25 posted...

Thursday, November 25, 2010

The descent of customer service into the final black hole of hell

I’ve been taking a bit of a running survey at work regarding some of the names of the "customer service" we inflict upon our customers.  Most of you would know that our front of house customer contact function has now been all but completely outsourced to the Philipines (with the exception of a few niche groups), although I notice they're not quite game to do it for business services just yet.  I consider that alone to be rather a telling comment regarding the quality of the results obtained.

A bit of a hint for management: if your customers are having having this sort of fantasy, something is really, badly wrong.

Here's a sample of some of the best I have found so far:

Aldrin Magaling
Nomer Albo
Pratik Patel
Genesis Tumbis
Mayur Mohan
Rodellio Saberon
Jenish Abraham
Girish Puthramaddi
Airene Resurreccion
Exaltacion Ligaya T Lagrimas   (what the fuck??)
Deepak Ramteke
Angelie Marvy Gonzales
Ernesto Gungon III
Herman Bahilango
Ma Asuncion Aristosa
Lady-Ann Lorzano
Rona May Boltron
Jessamin Anico
Ag Gallucci
Ana Flor Esquibel

Now, granted that names don't mean everything, but how well do you think someone who comes from a society where a name like Exaltacion or Ag  is even capable of being pronounced, let alone being regarded as normal, is able to communicate with a native English speaking customer base?  You think poor?  I think bloody tragic.

Tolerance

I didn't design it.

I didn't build it.

I didn't sell it to you.

I wasn’t the person who bought it, you did.

And I wasn’t the person who broke it, was I?

So why are you mad at me, when I’m the person trying to fix it for you.

Wednesday, November 24, 2010

Idea of the morning

Here's the best idea of the morning.

Instead of all the crap and hassle over airport security scans and pat downs at the moment, forget the x-ray scanners and guards with rubber gloves.

Just require each person and their carry on luggage to go through a booth which seals for a few seconds... and detonates anything explosive found in there.

I reckon that regardless of the outcome it's a win-win situation, you'd just need to arrange a hose and drainage.