Normally our queue runs around 40 tickets. Between Cyclone Ului, the storms in WA and other factors it's now over 200.
Just chewed on some idiot from Manila who wanted to know why a customer's service had not been restored yet. Perhaps because I've been at work for just short of an hour and a half now, and I still haven't even looked at the first job in the queue yet, because people keep ringing up and asking why their jobs haven't been done yet? Do ya reckon maybe?
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