My number one problem child has trashed a PC *again* for about the fifth time since May. Description sounds like a dose of Antivirus2008 to me - AV shut down, all external access proxied, fake security warnings everywhere.
I think there's going to have to be 3-4 days idiot tax applied this time. The easy availability of free tech support seems to be leading to a lower carefactor than I would like.
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