Just had an interesting experience with a courier company.
I've been waiting for a delivery today, for which their depot promised I would be called in advance. I'm home all day, so no real matter.
I just wandered out to get the mail and found their truck in the street, with some lumbering cretin of a driver just getting out of the cab.
Cretin driver: Lucky you caught me, I've been ringing for 15 minutes now.
Me: ??? Ringing what, the doorbell or my phone?
CD: Um, the doorbell.
Me: Yeah? I've been in the front room of the house for the last 15 minutes, it's a security screen door and the inner door is open. I haven't heard a single knock or ring. Let's give it a try, shall we? Push doorbell, and unsurprisingly the doorbell rings inside.
I sign the delivery note and off he goes. Not worth arguing with McCretin. I'll give their office a serve.
I pull my phone out and there's *one* missed call from 3 minutes ago, I call back and it's their depot.
Depot: Our driver has been trying to get hold of you for 15 minutes, he called and said there was nobody home.
Me: Really. I've been home the entire time, the front door has been open, I've been about 10 feet from it the entire time he says he was trying, and I haven't heard a knock, a doorbell or a phone call before yours. I just went out to get the mail because the postie went past a couple of minutes beforehand, I saw him ride past and there was no truck parked out the front then. I also just rang the doorbell in front of him and it worked fine, and that's before falling back to a good old-fashioned knock. So the reality is that your driver is a lying scumbag who is running late because he's skived off somewhere for a bit, and is now trying to blame me for him being late on his run so you won't bust him for it.
Depot: Um... yeah. We'll be having a word with him.
Me: Good, you do that. While you're at it, why didn't he try calling me? Like your office promised yesterday when I confirmed the delivery timeslot?
Depot: Um... he might not have had your phone number.
Me: And that might be complete crap. It's obviously available to you because you just called me on it three minutes ago, and I confirmed it with your office yesterday - christ alone would know why I had to do that though, considering I was returning the call where they *already* called me on it.
Depot: Um...
Me: I also saw it on the delivery note I signed to accept delivery, and I'm looking at it right now on the delivery details taped to the side of the carton he just handed me. And he obviously has a phone, because he managed to get through to you to bullshit you that I wasn't home. So, to reiterate, your driver is a lying scumbag, yeah?
Depot: Um....
Me: Um, yeah. Have a nice day.
Friday, January 23, 2015
Subscribe to:
Post Comments (Atom)
No comments:
Post a Comment
Please be aware that all comments are moderated so if you're a scumbag spammer then I suggest not wasting your time. Your spam will not be seen by anyone.
Note: Only a member of this blog may post a comment.