More rant than tech

If anyone living in Melbourne is reading this, I suggest in the strongest possible terms that you avoid using AGL for your energy supplier.

 

While I've never been an AGL customer, I have recently had the occasion to interact more times than I really wished to with their thick-as-pigshit staff, and I can't say that I'd be entirely comfortable relying on them as a vendor for personal use.

 

Ever since we moved into the house we are currently renting, we've been receiving accounts addressed to "The Occupier" for just short of $800 worth of gas.  What company sends accounts to "The Occupier?"  Are they not sure of the actual name of their customer, or were they just hoping that someone would pay it on spec?

 

I've rung their call centre a few times and told them that the miscreant has long since departed, and would they please stop sending bills.  Their answer is to return them - how, I ask?  The envelope has been opened (as I'm legally allowed to do, I'm the current Occupier of the property) and I'm certainly not paying to package it up and send it back.  Just make an entry in your database to stop sending the things, there's no-one here who is going to pay them.

 

So far I've had this conversation three times (admittedly the last was for personal amusement when I was both bored and in a bad mood and felt like screaming at someone for a while - sorry, AGL call centre CSR) but the fact remains that they are bloody stupid and ignorant.

 

In all honesty, the only reason I even called is that I don't want there to be any chance of them cutting power/gas to the property themselves, but since like all the other 'suppliers' out there they are just a profit-sucking reseller who adds no value whatsoever, it seems unlikely that this will end up being an issue.

 

You should see some of the *other* mail for the assorted previous tenants... I'm surprised we haven't had the Sheriff's Office (apparently the Victorian version of what everyone else in the world calls bailiffs) around so far....